eDemocracy information system for self-governing authorities
The eDemocracy system deals with the issue of processing requests and comments and recording results related to such requests and comments.
It is integrated into the file system of a self-governing region.
In the eDemocracy system, it is possible to generate the necessary outputs about the acceptance or non-acceptance of comments.
eDemocracy benefits for self-governing authorities
- The application reduces labour and increases the efficiency of the HTUs’ processes related to the agenda of citizen commenting proceedings.
- The agenda is in one place; in one system, the comments and the handling of different disciplines and areas are addressed.
- The application is integrated into a registry system, which allows automatic data flow, thus eliminating errors occurring due to data being rewritten from/to individual systems.
- The information systems comply with security standards for the use of systems by the state administration and self-governing authorities.
eDemocracy and its basic functionality
Within the framework of the provision of eGovernment services to HTUs, the following information system is used to support internal processes and the management of the data related to the services provided:
- Commenting procedure concerning a draft budget and the final HTU’s account
- Handling complaints and suggestions
- Commenting on a draft territorial plan of the region
- Commenting on draft regulations
- Handling petitions
- Commenting on a draft concept of social service development
- Electronic appointments for meeting a HTU representative